FAQs

Yes my shipping bag contains more than one wig at the same shipping price

Yes you can pay same shipping fee from 0kg – 2kg in weight

We ship from our main factory in Nigeria and branch office in USA .

We accept custom-style orders of any style. if you have a particular picture/video of style in your mind. Could you mail us,as we will respond as soon as possible?

For the braided wig the base is made with virgin human hair lace wig, closure or frontal,full lace,360,to give it a very natural look with the lace base to provide the illusion of hair coming out of the scalp. The braid strands are hand made with 100% synthetic premium Kanekalon fibre and the human hair are pure luxury raw hair,both lace and bundles made into wig same hair texture quality.

Yes,you can choose different color from the order options. If you need color customization, please contact our customer service for more details

It depends on which Style  you purchase. If you choose full lace wig or 360 unit or the unit already made in high ponytail style, you can achieve that look easily.

Our wigs can last well for five years and more if taken care of properly.

The bleached knots will create the illusion of hair growing out of the scalp, and the pre-plucked hairline can make the hairline look more realistic. Both of them will make the unit looks more realistic, natural and unique

We accept all major credit cards and Paystack for secure payments and transactions. If you encounter any trouble with the payment process, don’t hesitate to get in touch with us via email (info@splendidlooksofficial.com) then our support team will instruct you what to do and introduce some other options

Yes, you can click to switch currency on the middle left corner of the page.

We use DHL on all orders. The shipping fee varies and depends on the delivery address also the weight of the wigs especially for wholesalers

Yes, once your order is shipped, you will receive a notification with tracking number. You can track the shipping status before the package

Yes, please contact us before your hair is shipped

Yes, we ship worldwide to your doorsteps via DHL EXPRESS

Due to the fact that the braided wigs especially are handmade, the orders take 1- 3 weeks processing/production time.

Once shipped, please allow 3-5 business days to receive your order.

Yes we deal on that and customize all styles as wanted

yes we accept that through LAYAWAY, about 2 to 3 installment payment within a month